Deloitte believes in its diverse talent. That is why only the BEST choose to be at Deloitte. The business team is an internal support line for Deloitte employees of the U.S. firms and India (Hyderabad, Mumbai, Bengaluru & Delhi) for Business Application Support. We support all types of calls concerning problems with business applications. GCC-Business differentiates itself from other Call Centers by way of its work culture which encourages delivering distinctive service and the Rewards and Recognition programs which encourage taking initiative. GCC -Business expects people to work with minimum supervision, think out of the box, make quick decisions, provide attention to detail and be flexible to change.
Requirements are very minimal from the company, they have mentioned that a good candidate should have completed their Graduation In Any Education Field and good English written and verbal along with some computer operational skills.
Deloitte Recruitment Freshers for Analyst-Non Technology 2022
About This Role
The Business team supports all types of calls concerning problems related to the firm’s applications which include FIN, DPS, DeloitteNet, SAP, Ariba, Travel Port & DTE In this call center position you will be required to answer incoming calls in one of the following disciplines and cross train for peak call volume periods: To assist Deloitte employees with Firm application related problems over the phone in a timely manner.
It might involve either direct resolution of the problem or escalation to another team.
Our customers have a high expectation that you will be able to resolve their issue on the call, but they recognize that there are some issues that can only be resolved by teams outside the CallCenter.
Complete Job Description
Work Location: Bengaluru
Shift Timings: 24*7 Shift
Our team culture is collaborative and encourages team members to take initiative and seek on-the-job learning opportunities. Our professionals are committed to excellence and to enhancing the trust of our clients. Quality is our top priority, and by focusing on innovation, we continue to raise the bar on quality and deliver greater value to our clients.