Deloitte believes in its diverse talent. That is why only the BEST choose to be at Deloitte. The business team is an internal support line for Deloitte employees of the U.S. firms and India (Hyderabad, Mumbai, Bengaluru & Delhi) for Business Application Support. We support all types of calls concerning problems with business applications. GCC-Business differentiates itself from other Call Centers by way of its work culture which encourages delivering distinctive service and the Rewards and Recognition programs which encourage taking initiative. GCC -Business expects people to work with minimum supervision, think out of the box, make quick decisions, provide attention to detail and be flexible to change.
Requirements are very minimal from the company, they have mentioned that a good candidate should have completed their Graduation In Any Education Field and good English written and verbal along with some computer operational skills.
Complete Job Description
Work Location: HYD/BLR/ MUM/ GGN/PUN/KOL/CHE
Shift Timings: 24*7 Shift
Our team culture is collaborative and encourages team members to take initiative and seek on-the-job learning opportunities. Our professionals are committed to excellence and to enhancing the trust of our clients. Quality is our top priority, and by focusing on innovation, we continue to raise the bar on quality and deliver greater value to our clients.
Support and lead various aspects of Finance configurations, implementations, modifications, and enhancements including gathering and defining requirements, gap analysis, design, and development within Workday
Support and lead continued set-up of business processes, workflows, security roles and user roles
Research and resolve system problems, unexpected results or process flaws and recommend solutions or alternate methods to meet requirements
Analyze data or facts and summarize and present findings in a compelling way
Partner with Security and Integration teams to ensure optimal results
Collaborate with the Report Writer to develop reports and help provide training on financial reporting capabilities
Effectively instill trust and build consensus around business processes and design
Document changes and updates within Workday for effective change management and training needs
Create detailed functional and technical design documents including test plans, cases, and user training documents
Provide thought leadership on potential enhancements, methodologies to improve overall experience
Partner with HR and TECH to ensure all work streams are cohesive and cross functional impacts are considered and mitigated