Dream11 is an Indian fantasy sports platform that allows users to play fantasy cricket, hockey, football, kabaddi, handball, basketball, volleyball, rugby, futsal, American football and baseball. In April 2019, Dream11 became the first Indian gaming company to become a unicorn.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Leading user communication via emails, live chats & calls
Ensuring minimum turnaround time for resolving user queries & complaints
Delivering the best-in-class service in the most friendly and timely manner
Suggesting process & product improvements based on user feedback
Assisting the team in reporting & analysis
Being a team player and learning from your peers
0-2 years of experience in customer service
Proficiency in written and spoken English
Ability to remain calm, cordial and friendly under stress