Hey there Everyone, Dunzo has posted an interesting job opportunity on there official job portal. This job is for Fresher and experience both, You will be working there as a Fraud Investigator, and the interesting post of this opportunity is, It’s a remote job in Bangalore location.
You daily work will be like making call to the customers and telling them about there services as well as helping them to solve there queries.
Dunzo Hiring Freshers For Fraud Investigator Profile 2022
Dunzo for Business (D4B) is for businesses, big and small, to use Dunzo delivery partners to deliver their products to their customers within 45 mins. Restaurants, Supermarkets, Aggregators, E-commerce companies, Kirana Shops and many more trust Dunzo for Business for their deliveries. Dunzo for Business is operational in 7 cities; Bangalore, Mumbai, Delhi, Hyderabad, Chennai, Pune and Gurgaon.
What will your job be like there
Take daily corrective actions against fraud partners/ users based on the pre-defined rules: user-partner pairing, B2B-partner collusion, fraud cash withdrawals etc.
Coordinate with city teams for any concerns related to partner penalties
Coordination with customer support for user related actions/ escalations
Support in identification of new frauds by sharing inputs on possible loopholes or highlighting whenever such cases are encountered
Work with analysts to create new rules to identify all the known patterns of fraud
Identify cases of false positives and share feedback on how to improve the rules
Make outbound calls daily to Merchants/Customers/partners
What you will need or required skills and qualification
Candidate should be a quick learner
Good understanding of technology
Logical thinking to quickly deduce who is benefiting and how?
A sharp observer to help identify new patterns
Proactive in finding new patterns and highlighting instances whenever necessary