Hey Friends, Mphasis has posted a new recruitment to hire freshers for the position of Trainee Transaction Processing officer – BPO and Junior Knowledge Specialist
They have mentioned required qualification as Any graduates, so anybody who completed their bachelor degree, they can apply here.. Lets see complete details..
Mphasis Off Campus Drive Hiring Trainee Transaction Officers and
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.
Complete Job Description
Who are They looking for? •Graduate freshers with good typing skills •Analytical skills
Technical Skills: •Operating the computer- Intermediate •MS Office – Intermediate •Average in Spoken and written English with effective Business email Communication •Basic knowledge of Insurance •Typing Speed 30 WPM
Process Skills: •Record interaction using client system with proper classification •Refer Knowledge base and perform task as per defined process •Follow up and closure of interactions to ensure customer satisfaction •Passionate about customer service •Comfortable with Rotational shifts, extended working hours and weekly offs