Paytm is India’s leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.
Outbound/ Customer Care Executive / BPO / outbound/ Call Center / Voice Process /Day Shift.
Shift – Day Shift
5 & 6 Days Working
Candidate should be comfortable for Mumbai.
Candidate should be comfortable for voice process.
Should be good either Hindi/English/ Tamil/ Telugu /Kanada /Malayalam
Role and Responsibilities
Creative and dedicated individual who will fit with our collaborative culture
Team handling and managing resources
Responsible for monitoring and improving the performance of the team
Cohesively work with a lot of people, across functions and teams every day
Smart thinking and clear/good communication
Handle customer inquiries both over the phone and by email
Manage and resolve customer complaints
Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!