GoTranscript was founded in 2005 in Edinburgh, Scotland. During that time, we discovered that audio transcription was a big pain point for both customers and transcribers. Customers had a hard time finding a high-quality and reliable transcription service. The transcribers had to spend undue amounts of time and effort to transcribe and struggled to maintain the quality when faced with large orders. We decided to focus on audio transcription and build a system that had quality checks and balances inbuilt into the process, minimized the manual effort required for transcription, and could handle large volumes.
BENEFITS OF THE JOB
• Work From Home • Work on your own schedule • Payout will be done weekly. • Additional incentives for quality and output of your service • Voice-based calling process and data entry • Comfortable with Hindi and English (Both Languages are mandatory) • Regional Language is considered as an Advantage Job Description • Study the assigned sellers’ profiles • Call the sellers to collect the business-related details and update them in the seller’s catalog • Verify the information that is already updated in the profile • Educate clients about the benefits of this free service for his business and Answer sellers’ queries • Dispose of the cases with appropriate reason codes basis the conversation with the respective sellers • Set follow up calls as desired by the sellers • Maintain quality results by adhering to standards and guidelines • Achieve the daily/Weekly/Monthly business targets • Work for a minimum of 3-4 hours a day. • This is complete a NON-SALES profile. • Language proficiency Hindi & English (mandatory)