Infosys Recruitment for Process Specialist Voice and Technical Support Role

Hey friends, This post is having multiple job recruitments coming from Infosys. In this post we have three role Process Specialist, Voice and technical support executive. We are going to elaborate each and every role.

Infosys Recruitment for Process Specialist Voice and Technical Support Role

About Infosys

Infosys Limited is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. The company was founded in Pune and is headquartered in Bangalore.

Details of Infosys hiring for Technical Process Executive

Company: Infosys BPM Limited

Location: Gurgaon [Location of posting is subject to business requirements]

Position: Technical Process Executive

Education: Bachelor Of Science (Tech), Bachelor Of Technology.

Roles and Responsibilities

• Good analytical and communication skills
• RDBMS/domain knowledge will be preferred.

Skills Required

Knowledge of Database

How to Apply

Apply Here

Details of Infosys hiring for Voice Position

Company: Infosys BPM Limited

Location: Pune [Location of posting is subject to business requirements]

Position: Voice

Education: Bachelor Of Science, BE ,Bachelor Of Computer Science.

Roles and Responsibilities

• Handles/manages the tickets as per the defined SLA/accuracy
• Ensure timely updates are provided to the user within SLA
• Ensure RCA for breached ticket are captured and worked upon
• Should be able to articulate issue and resolution to end user via Phone/Chat
• Should be able to keep a track the priority of the tickets and needs to handle within the stipulated timeline
• Should be able to do a smoot shift handover when he/she closes the shift.

How To apply

Apply Here

Details of Infosys Process Specialist Recruitment

Company: Infosys BPM Limited

Location: Pune [ Location of posting is subject to business requirements ]

Position: Process Specialist

Education: Graduate

Roles and Responsibilities

• Accounting / Finance Graduate / Post Graduate.
• Qualified Accountants or Intermediate Accountants preferred
• Functional knowledge and experience on R2R processes added advantage
• Prior hands on experience on ERP with strong analytical skills.
• 0-2 years of experience with General Ledger experience being an added advantage
• Typical Responsibilities include: a) Execute day to day operational tasks b) Deliver as per agreed timelines c) Adhere to SLAs d) Identify and execute process improvement opportunities.

Skills Required

Finance and Accounts

How to Apply

Apply Here

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