2022/02/16

HP Recruitment For Tech Support Intern Position

By Anurag Srivastava 2021 Batch Jobs, Any Graduate Jobs, CustomerService, Technical 0 Comments

This is the great opportunity for 2022 Graduates. HP is going to hire intern for the position of Tech support intern. This job requires some basic skills like communication skills and computer and hardware skills. If you think you are having all or learn these skills, apply here.

HP Recruitment For Tech Support Intern Position

About HP

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Details Of HP Internship

Company: HP, India

Position: Tech Support Intern

Location: Bangalore, India

Qualification: Graduate

What a Technical Support Voice Process individual does at HP

Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
Must possess the zeal to demonstrate Customer First culture in every interaction
Should be a 2022 pass out only and must be available for a 6 months full time internship 5 days a week (Monday to Friday), 9 hours a day starting early 2022
The internship needs to be a part of the college curriculum.

Individuals who do well in this role at HP, usually possess

Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
Must have good typing skills
High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
Must be open to working in rotational shifts
Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
Basic computer hardware knowledge.