DELOITTE RECRUITMENT 2021 | DELOITTE OFF CAMPUS 2021 | OFF CAMPUS DRIVE FOR 2021 BATCH

Technical Support- Associate Analyst

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ELIGIBILITY

  • Any Graduate can apply
  • Any bachelor degree
  • Any post graduate
  • Any Stream
  • Freshers can apply

SKILLS REQUIRED

  • Excellent written, verbal, listening, analytical skills.
  • Easily grasp and communicate complex ideas.
  • Excellent problem-solving skills.
  • Knowledge of MS Office 2010, 2013 including Outlook.
  • Knowledge of computer hardware and software.
  • Knowledge of Operating Systems like Windows 10 and MacOS.
  • Knowledge of network and internet.

ROLE AND RESPONSIBILITY

  • Knowledge on Active Directory such password reset, Account management, Mailbox and DL management.
  • Good to have experience in working on MS Teams, One Note and One Drive for Business, knowledge of Windows Azure functionality for Mobile Device Management will be added advantage
  • Should have Knowledge on Microsoft Skype for Business technologies to setup Skype meeting Ad-hoc or planned.
  • Exceptional knowledge of performance optimization of Windows laptops, including reconfiguration, maintenance and/or upgrades
  • Should possess most updated Knowledge Smartphone OS such as Android and iOS, Email sync on PDA, Hotspot configuration and troubleshooting
  • Should provide technical resolution or troubleshooting to the Customers for laptop, printer, MFD and other hardware peripherals
  • Good Knowledge of Networking and Internet connectivity issues for desktop & portable systems is a must
  • All applicants must be flexible to work in a 24/7 schedule with split shifts, split week offs and weekend working
  • Should be extremely flexible to support our customers from multiple time zones
  • Excellent verbal and written communication.

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