DELOITTE RECRUITMENT 2021 | DELOITTE OFF CAMPUS 2021 | OFF CAMPUS DRIVE FOR 2021 BATCH

Technical Support- Associate Analyst

ELIGIBILITY

• Any Graduate can apply
• Any bachelor degree
• Any post graduate
• Any Stream
• Freshers can apply

SKILLS REQUIRED

• Excellent written, verbal, listening, analytical skills.
• Easily grasp and communicate complex ideas.
• Excellent problem-solving skills.
• Knowledge of MS Office 2010, 2013 including Outlook.
• Knowledge of computer hardware and software.
• Knowledge of Operating Systems like Windows 10 and MacOS.
• Knowledge of network and internet.

ROLE AND RESPONSIBILITY

• Knowledge on Active Directory such password reset, Account management, Mailbox and DL management.
• Good to have experience in working on MS Teams, One Note and One Drive for Business, knowledge of Windows Azure functionality for Mobile Device Management will be added advantage
• Should have Knowledge on Microsoft Skype for Business technologies to setup Skype meeting Ad-hoc or planned.
• Exceptional knowledge of performance optimization of Windows laptops, including reconfiguration, maintenance and/or upgrades
• Should possess most updated Knowledge Smartphone OS such as Android and iOS, Email sync on PDA, Hotspot configuration and troubleshooting
• Should provide technical resolution or troubleshooting to the Customers for laptop, printer, MFD and other hardware peripherals
• Good Knowledge of Networking and Internet connectivity issues for desktop & portable systems is a must
• All applicants must be flexible to work in a 24/7 schedule with split shifts, split week offs and weekend working
• Should be extremely flexible to support our customers from multiple time zones
• Excellent verbal and written communication.

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