Customer/Technical Support Information Technology
- Any 3 Year Graduate.
- Freshers are eligible
- No standing arrears in current education.
- Maximum of 2 year’s gap in education.
- Open to Indian Nationals Only
- Flexible to relocate to any location in India, work in any shift/domain
ROLES AND RESPONSIBILITIES
- Responsible for providing IT Infrastructure support covering cloud and on premise products like Windows, Azure, MS Office and other business applications to our global customers
- Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business
- Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
- Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
- Accountable for gathering information through client conversation and ensuring optimal resolution
- Engage in business interactions with end users to provide innovative approaches
- Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
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