Cognizant Recruitment 2021 | Off Campus Placement 2021 Batch Cognizant For Freshers

Customer/Technical Support Information Technology

ELIGIBILITY

• Any 3 Year Graduate.
• Freshers are eligible
• No standing arrears in current education.
• Maximum of 2 year’s gap in education.
• Open to Indian Nationals Only
• Flexible to relocate to any location in India, work in any shift/domain

ROLES AND RESPONSIBILITIES

• Responsible for providing IT Infrastructure support covering cloud and on premise products like Windows, Azure, MS Office and other business applications to our global customers
• Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business
• Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
• Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
• Accountable for gathering information through client conversation and ensuring optimal resolution
• Engage in business interactions with end users to provide innovative approaches
• Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction

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