Zeta off campus drive for IT Support Executive position

Here is an exiting news for all the IT Support Executive role aspirants. Yes, Zeta is now hiring for IT Support Executive Position, We will disscuss all the details like Eligibilty Criteria and all, so please do read the post carefully.

Zeta off campus drive for IT Support Executive position 2021

Details About Zeta Off Campus Drive

Comapny: Zeta

Position: IT Support Executive

Qualifications: Any Graduate.

Location: Bangalore

Employment Type: Full Time

About IT Support Executive Position

An IT Support Executive will need to ensure smooth running of daily activities and maintenance of the Company Assets. In this role, the individual needs to develop software as per the requirement, identify technical issues and troubleshoot the issues. They need to provide internal customer support and sustain in-depth knowledge of system and application software to act as backup for system administrators.

What you will in this jobs

  • Installation, configuration and Managing of Windows 7 up to Windows 10 machines.
  • Drive closure of local IT user calls within the specified SLAs.
  • Coordinate with contractors/vendors, monitor progress of work, escalate delays, changes to the manager.
  • Review/Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report, Hardware failure report.
  • Co-ordinate with Manager & Engineer’s for any process, management changes or technical support changes.
  • Coordinate with Procurement team and ensure stock availability for daily operations.
  • Act as a reliable point of contact for the Service Desk team for issue escalations & non-standard service requests
  • Create conducive team atmosphere by applying required motivation levels
  • Plan and execute maintenance schedules.
  • Installation, configuration & Management of Servers, WiFi Router and Network devices.
  • Installation and Management of mail application like MS Outlook and Thunderbird.
  • Monitoring of Servers and Network devices to ensure minimal downtime.
  • Inventory management for hardware and softwares.
  • Backups and Profile migration for users Co-ordination with vendors for timely resolutions on hardware related calls.
  • User and security access management using Active Directory Services
  • Manage centralized Kaspersky Antivirus server, WSUS, WDS, File & Print services

Who can apply for this job

  • Individuals with good knowledge of IT product.
  • Should possess good communication and multi- task handling skills.
  • Should possess excellent troubleshooting skills on Windows Desktops OS.
  • Should have basic knowledge of Mac, Linux and Network
  • Should Have basic knowledge of DHCP, DNS, SCCM
  • Strong hardware troubleshooting skills
  • Should have good knowledge of RAID Should know how to upgrade firmware and BIOS
  • Should have hands-on with Google Apps (Gmail, Google Docs, etc)
  • Shift Working hours involved , candidates should be comfortable working in shifts.

About Zeta

Co-founded by Bhavin Turakhia (CEO) and Ramki Gaddipati (CTO), Zeta is on a mission to make digital payments easy, inclusive and valuable for corporations, employees and merchants globally. Our products revolve around the key idea that spending and receiving money should be easy, fast, and trouble-free.

Zeta is a modern banking tech company providing Modern Core and Processing for Financial Institutions and Embeddable Banking for fintechs and distributors.

How to Apply

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