BYJUS Recruitment 2021 | NO SALES | NO CODING JOB

CUSTOMER SUPPORT ASSOCIATE

ELIGIBILITY

• ANY Graduate can apply
• No Experience Needed
• Any Fresher can apply
• No degree requirements

ROLES AND RESPONSIBILITIES

• Interact with customers through Calls (Voice Process)
• Focus on achieving targets based on call quality.
• Maintains customer records by updating account information in the database.
• Understand the customers query and identify the customers need and give the best resolution to the customer.
• Recommend potential products or services to customers by analyzing customer needs.
• Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase.
• Focus on quality of work and documentation of the action as well.
• Be a team player and maintain team spirit, positive energy at work.

FULL VIDEO DESCRIPTION

PACKAGE – ₹ 3.60 LACS/Yr

Work Location- Bangalore( WFH till Pandemic)